How can we help you ?
Is my online ordering secure?
Yes. BOX BY YOU is based on the Axepta Online service offer from BNP Paribas, which guarantees a very high level of security.
The security of this system is based in particular on the use of SSL encryption and data transfer technology over the Internet, on a systematic authorization request regardless of the amount of the transaction, as well as on the use of 3D Secure payment security technology.
Can I use any images for the creation of the products?
It is your responsibility to check that the images you choose (apart from our image and pattern bank) are free of copyright. Your images, photos and other illustrations may in no way infringe the rights of third parties. Illegal images are strictly prohibited. For any additional information on this subject, please consult our Conditions Générales de vente.
Can printing cause discoloration?
Slight color deviations cannot be excluded due to the individual settings of each computer monitor which differ in brightness, resolution, contrast as well as due to different graphics cards. It is therefore possible that color deviations between your screen and the finished product may occur.
Is it possible to order in large quantities?
Yes. It is possible to order in large quantities. If you are an individual, please send a request to email@example.com. If you are a professional, please go to the pro space to make a specific request.
Is BOX BY YOU concerned by eco-responsibility ?
YES. BOX BY YOU takes care to avoid adverse impacts on the natural environment in all it does. The boxes are made of cardboard and paper. We opt for solvent-free printers ink and natural glues. Here, you won’t find plastified surfaces ! BOX BY YOU gives maximum priority to local supplies to reduce the environmental impact of transport.
How durable are your boxes?
Always with the same concern for respecting the environment, BOX BY YOU has chosen not to put any lamination on its boxes, making them perhaps less resistant over time than if they had this plastic protection.
However, the printing technique as well as the ink used ensure resistance to scratches and time. Test, you will not be disappointed with the balance found.
Where is manufactured my order ?
BOX BY YOU products are exclusively manufactured in France.
Do you offer other sizes or custom-made boxes?
BOX BY YOU will answer to specific request only through its professional space.
Our ambition is to become the key player in the personalise box. BOX BY YOU will certainly be able, by expanding its offer, to meet the needs of its customers as closely as possible.
Can I personalise inside a box?
It is not possible to personalise inside the box. However, BOX BY YOU offer will expand over the time and therefore will bring in a few surprises.
You can contact us using the form below