How can we help you ?

If you receive the wrong order or the product is damaged, please contact our customer service by email. We find the best solution for you and inform you of the procedure to follow.

The exercise of the right of withdrawal is excluded for contracts for the supply of goods made to the consumer's specifications or clearly personalised. It is therefore important that you ensure the quality of the photo you send us as well as the arrangement of your decor on the box.

To find out more, read the article concerning the right of withdrawal in the Agreement terms and conditions.